FAQs

The kits primarily use natural soy wax. It's a renewable resource, burns cleanly and slowly, and is biodegradable, making it an excellent choice for an eco-friendly and enjoyable candlemaking experience.

Yes. The kits are designed with safety in mind. The wax is natural, and the wicks are cotton-based and lead-free. We recommend adult supervision for younger users and encourage everyone to craft in a well-ventilated area and follow all included safety instructions.

The active creation time is about 30-60 minutes​ for melting, pouring, and setting up. However, the candles then need several hours to cool completely and ideally cure for about 7 days​ for the best scent throw and burn quality.

The kits are complete, but you can often use your own heat-safe containers. For fragrances, it's best to use oils designed for candle making, as the type and amount used can significantly affect how the candle burns.

The Aromatherapy Kit focuses on high-quality essential oils​ like lavender and eucalyptus. These are specifically chosen for their scents' properties to help create a calming and relaxing environment.

Yes! The Christmas Kit​ includes everything you see listed: festive jars and classic seasonal fragrances like cinnamon and pine, so you can start creating holiday ambiance right away.

The curing time allows the fragrance oil to fully bind with the wax molecules. This waiting period results in a much stronger and cleaner scent throw when you burn the candle.

Many components, like soy wax and fragrance oils, are standard supplies. You can often purchase refills from our website or other candle supply shops to continue your crafting journey after using the kit.

Always trim the wick to 1/4 inch​ before each light to ensure a clean, safe burn. Never leave a burning candle unattended, and keep it away from drafts, children, and pets. For the first burn, let it burn long enough for the wax to melt to the edges of the container to prevent "tunneling".

The time it takes for our customers to receive an order depends entirely on the locale, the shipping method chosen and the date the order was made. We advise customers to take a look at our Shipping Terms page, this contains a breakdown of our shipping methods and how long each will take to deliver the product to you.

Please be aware that the stated delivery times, although often accurate, do vary depending on delays within the postal system. Any delays that occur during transit are entirely down to the postal service in charge of delivering the parcel.

Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your package's journey. You can also log in to your account to view order status.

We offer a 30-day return policy on all unused items in their original packaging.  We cannot accept returns on used candle making kit for safety and sanitation reasons. Initiate a return by [email protected] our support team.

We rigorously quality-check all products, but defects can rarely happen. Please contact our After-Sales Support team immediately at [email protected] with your order number and photos of the issue. We will swiftly send a replacement or provide a refund.